Azets is the Nordic region’s leading supplier of technology and services in accounting, payroll and HR. The company has over 3 000 employees and helps 20 000 companies in all industries and sizes. Azets combines industry-specific and local knowledge with innovative technology and tailor-made solutions. By converting data into valuable insights, Azets enables smarter work and better and more profitable decisions.

Azets wants to simplify and support companies in their growth. By developing the right tools and systems for finance, payroll and HR, Azets helps to reduce costs and strengthen the competitiveness of customers. Azets has many years of experience in payment reminder services and debt collection for small and large companies in a variety of industries.

Azets has developed a product that complements existing tools such as invoice modules for different systems and helps customers in both finance, payroll and HR. To make the product complete, Azets sought a solution that could develop the credit management business and strengthen the overall offering for customers so that they only need to use a single supplier for their entire management of finance, payroll and HR.

Azets needed a system that could support the advanced technology development in the company’s other business areas, thus developing a debt collection product.

Based on their needs Azets chose Aptic and the product Aptic ARC, which is a comprehensive and flexible business system for travel accounting services, invoice purchases, debt collection and account and credit management. The system is designed to handle large volumes of invoices and cases where the processes can be tailored to the needs of the business, basically without limitation. Action flows, parameter settings, and service definitions offer great opportunities for automation and can be designed to be unique to each customer. The system is just as useful for an agent who handles clients’ claims as for their own claims.

– We needed a system that could support technical development in line with Azets other business areas, says Helene Schleicher of Azets Collectors. The obvious choice was Aptic ARC as the system enables the continued development of new services, while Aptic has as high ambitions as we do and provide the support in the business processes that we demand.

The implementation of Aptic ARC means a refinement for every flow in the process and Azets becomes a gathering place for customers. It means a better user experience with simple and smooth handling of communication with both customers and debtors.

The credit management component is unique and the goal for Azets is strong growth for the product.

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